Sue Chapple


Sue is the Chief Executive of the Chartered Institute of Credit Management (CICM), the largest recognised professional body in the world for the credit management community. Before taking up this role, Sue held the post of Director of Strategic Relationships with the CICM – working collaboratively with a number of organisations in the sector, increasing awareness and building partnerships.

With over 25 years experience in operational credit management across finance, utilities and public sector,  Sue is passionate about good business practice, improving cash flow and raising the profile of this critical role within companies and government. She also sits on a number of industry and UK government-led bodies.

The Chartered Institute of Credit Management is advancing the profession by raising awareness, developing and promoting best practice and developing its members across all roles that sit within the credit management lifecycle.  Providing ongoing support, qualifications and access to a wide range of resources. CICM was instrumental in developing and supporting the Prompt Payment Code for BEIS and continues to work closely with it.

11:30 – 12.00 PM

Tuesday 19th October

Great British Bounce Back

In the 1st of our Live Panel’s we will be discussing how the AP Industry can help support the “Bounce Back” of the British economy. Looking in particular at payments, reporting & communication.